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Privacy Policy & Data Protection

At Aerobridge Travels, we are committed to safeguarding personal information collected when you browse our site or contact our travel desk at +1-888-764-9009. This document explains our data processing, security controls, and disclosure standards.

1. Categories of Information We Collect

Depending on how you interact with our travel agency service, we may collect and maintain the following categories of information:

2. Methods of Information Collection

We gather data through three primary avenues:

• Direct Customer Submissions: Information you verbally provide when speaking with our reservations or customer care agents at +1-888-764-9009 or submit via web forms.
• Automated Digital Technologies: Cookies, web beacons, server log files, and analytical pixels that monitor traffic patterns, user session duration, and clickstream events across our site.
• Third-Party Travel Partners: Global Distribution Systems (GDS) such as Sabre, Amadeus, or Travelport, airline direct booking APIs, and fraud validation gateways.

3. Telephone Communications & Recording Notice

By dialing +1-888-764-9009 or receiving a callback from our support desk, you explicitly acknowledge and consent that all conversations may be recorded and actively monitored for quality control, regulatory verification, training purposes, and transaction integrity.

4. How Your Information Is Used

We do not operate as data brokers. We utilize collected information solely for legitimate commercial and travel administration purposes, including:

• Executing airline reservations, date shifts, upgrades, and cancellations with ticketing carriers.
• Verifying cardholder authorization to protect consumers against unauthorized credit card charges.
• Communicating airline-initiated schedule shifts, cancellations, gate departures, or luggage policies.
• Delivering itemized e-tickets, invoices, and payment confirmations via email.
• Complying with aviation safety mandates, law enforcement directives, and federal laws.

5. Information Sharing and Disclosure

We only share customer data with authorized entities necessary to fulfill travel itineraries:

• Airlines & Consolidators: Passenger manifest details are transmitted directly to participating airlines and ticketing consolidators to issue tickets and secure seats.
• Payment Gateways & Financial Institutions: Card details are transmitted via encrypted protocols to banks and merchant gateways for verification and fraud mitigation under PCI-DSS standards.
• Government & Aviation Authorities: When legally mandated under the TSA Secure Flight Passenger Data (SFPD) program, DHS, or court order.

6. State & Regional Privacy Rights (CCPA/CPRA & GDPR)

Depending on your jurisdiction, you may possess distinct statutory rights regarding your personal information:

• Right to Know / Access: You can request a copy of the specific personal data collected about you.
• Right to Correction: You may request that inaccurate or incomplete personal data be updated.
• Right to Deletion: You may request deletion of your personal data, subject to statutory record-retention requirements.
• Right to Opt-Out: We do not sell, rent, or lease your personal identifiers to third parties for monetary consideration.

To exercise any of these rights, contact our privacy desk by phone at +1-888-764-9009.

Disclaimer

Aerobridge Travels operates strictly as an independent travel services intermediary. We are not directly affiliated with, sponsored by, authorized by, or endorsed by any airline, including but not limited to Delta Air Lines, United Airlines, American Airlines, Southwest Airlines, or their parent companies.

All trademarks, brand names, carrier logos, and service marks displayed or mentioned on this website belong exclusively to their respective legal owners. Their use on this website or in communication serves solely an identification and descriptive purpose.

Flight availability, discount rates, route eligibility, and ticket terms remain subject to airline-specific fare rules and seasonal changes. While we strive to display accurate pricing, fares can fluctuate dynamically until e-tickets are issued.

Terms and Conditions

1. Agreement to Terms

By accessing this website or engaging our phone booking representatives at +1-888-764-9009, you agree to comply with and be bound by these Terms and Conditions as well as all applicable federal and state consumer laws.

2. Agency Role & Ticketing Policy

We act solely as an agent facilitating travel arrangements between the consumer and travel suppliers (airlines, consolidators, hotel operators). Once tickets are confirmed, the contract of carriage is directly between the passenger and the operating carrier.

3. Cancellations, Refunds & Service Fees

All airline tickets are subject to the specific fare restrictions of the issuing airline. Many promotional and economy fares are strictly non-refundable. Separate agency processing or administration fees may apply to modifications, schedule re-issues, and cancellations handled via our phone desk.

4. Traveler Responsibilities

Passengers bear exclusive responsibility for possessing valid government identification, passports, transit visas, and health paperwork required by customs, immigration, and the TSA before departure.

5. Limitation of Liability

Aerobridge Travels shall not be held liable for flight delays, mechanical cancellations, schedule adjustments, missed connections, extreme weather events, or carrier bankruptcies.